What is our cancellation policy?

Please note our policy on cancellations or missed appointments:

  • The full fee will be charged for missed appointments.
  • Half our fee will be charged if inadequate notice is given, under 48 hours, 2 working days.
  • We do not give reminders of appointments.
  • If you think there is a chance that you may not be able to make your appointment due to another commitment or symptoms of poor health, we ask that you cancel within 48 hours. Emergencies are serious sickness or sudden crisis with an immediate family member.